Cancellation Policy

Effective immediately

Our Cancellation Policy

We understand that sometimes plans change. To ensure we can accommodate all our patients and maintain efficient scheduling, we have established the following cancellation policy.

Cancellation Fees

No Fee

Cancel at least 24 hours in advance

$0

Cancellation Fee

Cancel within 24 hours of appointment

$50

No-Show Fee

Failure to arrive for scheduled appointment

$50

How to Cancel Your Appointment

Phone

Call us at (646) 609-9673

Available during business hours

Online

Use your patient portal or booking system

Available 24/7

In Person

Visit our office during business hours

65 W. 36th Street, 10th floor

Important Information

24-Hour Rule

The 24-hour period is calculated from your scheduled appointment time. For example, if your appointment is at 2:00 PM on Monday, you must cancel by 2:00 PM on Sunday to avoid the fee.

Emergency Situations

We understand that true emergencies occur. In cases of medical emergencies or other extraordinary circumstances, please contact us to discuss your situation.

Rescheduling

If you need to reschedule rather than cancel, the same 24-hour notice policy applies. We'll do our best to accommodate your preferred new appointment time.

Why This Policy Exists

This policy helps us:

  • Maintain efficient scheduling for all patients
  • Reduce wait times by offering last-minute availability to other patients
  • Ensure our medical professionals can effectively manage their time
  • Keep appointment costs reasonable for everyone

Questions About Cancellations?

If you have questions about our cancellation policy or need to discuss your specific situation, please contact us:

Evia Aesthetics

Phone: (646) 609-9673

65 W. 36th Street, 10th floor

New York, NY 10018